Work with us
SumoPPM builds enterprise AI products that turn artificial intelligence into real operational work. Our portfolio includes SummaBid for B2B/B2G opportunity intelligence, SumoAgents for long-running digital workers, and SumoData, our secure enterprise data layer for AI. We work close to customers, connect to real systems and data, and ship solutions that must be useful, secure and reliable in production.
Our Job Offers
Forward Deployed Engineer
2 open positions · 100% Remote · Full-time · Europe-friendly time zones
Build with customers. Turn ambiguous business problems into working AI systems. WHAT YOU WILL DO •Work directly with customers to understand workflows, constraints, systems and measurable business outcomes. •Prototype and deploy AI-powered solutions using SumoPPM products, APIs, agents, data pipelines and customer systems. •Connect enterprise tools such as CRMs, ERPs, databases, document repositories and internal APIs. •Translate messy requirements into clear technical designs, implementation plans and production-ready workflows. •Write Python and integration code, troubleshoot customer environments and iterate quickly based on real usage. •Collaborate with product and engineering to turn repeated customer needs into reusable platform capabilities. •Own delivery end-to-end: discovery, technical validation, implementation, testing, rollout and handover. •Document decisions, security assumptions, deployment steps and operational runbooks.
AI Engineer
1 open position · 100% Remote · Full-time · Europe-friendly time zones
Build the intelligence layer behind agents, data products and enterprise AI workflows. WHAT YOU WILL DO •Design and implement agentic AI workflows that can reason, use tools, operate over enterprise data and execute multi-step tasks. •Build and improve retrieval, structured extraction, ranking, classification, evaluation and orchestration pipelines. •Integrate commercial and open-source LLMs with tool layers, APIs, MCP-compatible services and internal capabilities. •Develop guardrails, evaluation suites, observability and failure-recovery mechanisms for production AI systems. •Experiment quickly with new model capabilities and convert successful experiments into reliable product features. •Work on SumoData and SumoAgents capabilities for secure data access, permissions, contextual retrieval and dynamic code execution. •Collaborate with FDEs to harden patterns proven in customer deployments and move them into the core platform. •Continuously improve latency, quality, cost efficiency and model/provider portability.
Technical Support Specialist
1 open position · 100% Remote · Full-time · Europe-friendly time zones
Help customers succeed with enterprise AI products and turn support signals into better software. WHAT YOU WILL DO •Own first-line and technical support for SumoPPM customers across our products and integrations. •Diagnose incidents involving data, APIs, authentication, workflows, permissions, browser behaviour and third-party systems. •Reproduce issues, collect the right technical context and resolve problems directly when possible. •Escalate software defects with clear reproduction steps, logs, impact and prioritisation information. •Guide customers through configuration, onboarding, integrations and everyday product use. •Maintain a high-quality internal and customer-facing knowledge base, FAQs and troubleshooting runbooks. •Track recurring issues and feed structured insights back to engineering and product. •Support release validation and basic quality checks before customer-facing deployments.