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Audio Analytics

Find out what your customers need and how you can serve them better. Simple, practical and with results from day one.

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​Use audio analytics to turn calls into useful data and improve customer service.

 

AI agents can analyse call centre conversations, integrate with call recordings and transcripts, and generate real-time reports.

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una inteligencia artificial analiza llamadas de un call center y refleja sus datos en gráf

This tool extracts key information from every call, including patterns, emotions and performance, so you can deliver quality service.


Get clear reports on satisfaction, protocol and efficiency without having to listen to recordings, saving time and money.

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The result is faster, more personalised and more effective customer service.

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